Client and problems encountered

Moyo is one of the largest electronic appliances chains in Ukraine.

The company has been developing rapidly while increasing the store traffic and sales volume. The online store offered more and more products, services and special deals that had to be displayed in a natural way.

The existing website looked outdated and didn’t match the scale of company operation. It was necessary to take a fresh look at website design and interface without compromising brand recognition.

MOYO

Task at hand

We were tasked with renovating the website while preserving brand recognition. The client also needed to improve the online store usability.

Update the design and functionality of retail giant’s website while preventing a slump in online sales during the relaunch 

— Perform in-depth analysis of all the ways of interaction between online store and customers, especially in scenarios where customers refused to make a purchase 

— Process a huge array of information, given that the website consists of more than 347 pages 

— Improve the interaction scenarios by implementing user-friendly functionality 

— Encourage customers to make a quick purchase by subtly conveying a message that the product can be picked up within 20 minutes 24 hours a day in all key spots. 

— Create a web portal about job opportunities at Moyo

Tools

UX/UI design

Usability audit

eCommerce Strategy

content management

Copywriting

E-commerce support

eCommerce SEO

MOYO
MOYO
MOYO

Improved the website usability

We found out how Moyo interacts with its customers, where are the weak points in the user journey, what are the obstacles in the purchasing process and how to eliminate them.

Analytical tools enabled us to track user behavior on different pages of the website and thereby increase the conversion rate for each of them.

MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO

Created a modern package design

Cool website functionality was wrapped in a modern design that braves the ever-changing trends.

Brand identity was shown not only in the details of user interface but also in the loyalty program, text pages for B2B, web portal about job opportunities at Moyo, etc.

MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO
MOYO

Results in figures

We fulfilled all the requirements, including those related to SEO, implemented the necessary functions and refreshed the appearance of the online store.

+32%

Increased organic traffic conversion rate

+42%

The number of transactions has increased (we compared statistics a year before and after the launch of all new functions)

We have a very pleasant experience working with the agency! It employs true professionals in their field. Our expectations for the results of the work are always very high, but in this case they were fully justified! I like the fact that the guys know how to defend their point of view and always constructively argue their innovative proposals both in design and in the logic of the operation of a particular site block. We are very happy to work with such partners!

Maksim Levchenko

Chief Marketing Manager at MOYO

Maybe we are just the team, that you’ve been looking
for so long.

    +34%

    increase in organic traffic conversion rate

    18%

    decrease in bounce rate

    MOYO
    +48%

    increase in the transaction rate after project launch

    +27%

    increase in the sales conversion rate

    MOYO
    х2

    Over the past 3 years, the online store has been a twofold increase in income

    1

    The company’s online store has surpassed all of its offline outlets in terms of turnover and profit

    MOYO
    x8

    increase in the transaction rate after project launch

    +110%

    increase in the number of website users

    MOYO
    For those who want to make a project

      A little about your business:
      1. What do you plan? Describe in your own words what your goals and objectives are.
      2. What are the deadlines? Are there scheduled start and end dates? Is there a clear deadline or flexible deadlines?
      3. Is there a planned budget for the project? Write down your budget scope or the exact amount you are willing to allocate in $
      4. How old is your business?
      If you have a file with additional information, you can attach it here :)

      Thanks

      The form has been successfully completed and submitted!
      Expect feedback soon