Soundmag.ua – online store of personal audio

x 8

increase in the average purchase amount within 6 months

+ 110%

growth in sales conversion rate

Soundmag Case Sense Production Agency

Client and the scope of work

Soundmag.ua – the first personal audio salon in Ukraine

The project faced several problems. A modest design, lack of an interesting story about itself and the business, an inconvenient interface, and the absence of any unique features – all of this did not match the internal vision that the owner had in mind.

As a result, despite a decent and high-quality range, many customers ignored luxury items and preferred products in the low to mid-price range.

Task

The key task was to increase the financial return on investment in the online store.

It was necessary to grow the share of luxury headset sales, increase the average purchase amount, identify and eliminate all the problems with product search and purchase on the website. 

Furthermore, we were tasked with making the online store more recognizable to set it apart from other brands and show that it’s not just another audio equipment store.

Tools

  • ECOMMERCE STRATEGY
  • UX/UI DESIGN
  • CONTENT MANAGEMENT
  • CONTENT MARKETING
  • COPYWRITING
  • USABILITY AUDIT
  • BRANDING & IDENTITY
  • MAIL MARKETING
  • PROGRAMMING & INTEGRATION
  • ECOMMERCE SEO

We listened to a lot of quality music through various headphones.

The quality of the sound blew us away in a good way.

The shop owner wanted to convey this to the customer online – but didn’t know how.

Insight No. 1
trust your ears

The geometry of the human ear is unique, and different people will hear the sound differently in the same headphones.

To choose the perfect headphones for yourself, you need to listen to them with your own ears.

That’s why, along with the website update, it was decided to transform the online store’s pickup point into a listening salon.

Інсайт no. 2
how the product looks on a person

We started surveying customers, studying frequently asked questions, and it turned out that factor No. 2 is how they look on a person.

Showcased the uniqueness of the brand

The quality of service and the atmosphere of the store became perceivable online

The company had first-class service offline, but online customers did not experience this. We made the online store more vibrant: we added interactive elements, highlighted the uniqueness of the brand, and created an atmosphere that conveys the quality of service just like in physical stores.

updated brand style

The new logo, slogan, and corporate pattern create a unified style that is easy to remember and distinguishes the brand among competitors.

Thanks to the brand book, the company has gained a recognizable image that works both online and offline.

website Developed and external systems integration

Implemented the website using the Laravel framework. Integrated with payment systems, SMS services, delivery systems, and other client subsystems.

After developing the website, we migrated data from the old system (content, clients, orders).

Results in numbers

Custom online store with unique photo content, separate interface for mobile, tablets, desktops and two-way exchange with 1C

X8

Increased transaction rate after launch

+110%

Growth of site users

This is not just another website development company. They know how to highlight your business strengths like and they make your website look unique and recognizable. I won’t say much more than that, simply visit my website and see everything for yourself.

Vadym Vazhynskyi

CEO/Founder/Owner в Soundmag.ua

For those who want to make a project

    A little about your business:
    1. What do you plan? Describe in your own words what your goals and objectives are.
    2. What are the deadlines? Are there scheduled start and end dates? Is there a clear deadline or flexible deadlines?
    3. Is there a planned budget for the project? Write down your budget scope or the exact amount you are willing to allocate in $
    4. How old is your business?
    If you have a file with additional information, you can attach it here :)

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