Payment and delivery
Cash on delivery and unclaimed parcels
Cash on delivery is a payment method where the customer pays for the order when receiving the parcel, and the carrier passes the money to the seller. An unclaimed parcel is when the customer did not pick up the parcel or refused it, and the goods go back to…
B2B online sales
B2B e-commerce is selling goods to companies (wholesale buyers, venues, entrepreneurs) through a website or portal with online ordering: with individual prices, payment terms, repeat orders and documents. It is not a "B2C store with a wholesale price": the…
Payment methods for an online store in Ukraine
An online store's payment methods are what a shopper can pay with on the site: a bank card, Apple Pay or Google Pay, installment payment, cash on delivery with the delivery service, an invoice. Each method needs its own arrangement for the store: with a bank…
Fulfillment
Fulfillment (order fulfillment) is the whole path of an order from the warehouse to the buyer: receiving and storing goods, order processing, picking and packing, shipping and handling returns. You can do fulfillment yourself or hand it to an outside operator.
Last mile
The last mile is the final stage of delivery: from the carrier's warehouse or sorting center to the customer's hands. It is the most expensive and least predictable stretch of an order's journey: the address, the time, whether someone is home and whether the…